Cookie Policy

1. Identification of the person responsible

The person responsible for the ClicknSail website and the use of the cookies described in this policy is:

Owner: Grupo Panian, S.L.
C.I.F.: B93500189
Registered office: C/ María Curie, 3, floor 1, office 5, C.P. 29590, Málaga
Email: in**@*************er.es
Phone: 673 788 943
Website: https://clicknsail.com/

From now on, the owner of the website may be referred to interchangeably as “ClicknSail” , “the owner” , “we” or “the site web”.

2. Purpose of the Cookies Policy

This Cookies Policy aims to inform the user, in a clear, complete and transparent manner, about the use of cookies and similar technologies on the ClicknSail website.

In particular, this policy explains:

• What are cookies.
• What types of cookies the website can use.
• What purposes do they have?
• What entities can manage them.
• How long can they be stored.
• How can the user accept, reject, configure or delete cookies.
• How you can subsequently modify or withdraw the consent given.

This Cookies Policy must be interpreted in conjunction with the Privacy Policy, the Legal Notice and, when applicable, the general contract conditions available on the website.

3. What are cookies?

Cookies are small information files that are downloaded and stored on the computer, mobile phone, tablet or other device used by the user when visiting a website.

These files allow the website to remember certain information about the user’s navigation, such as their preferences, the language selected, session data, the pages visited or the way in which they interact with the different content and services.

Depending on the information they contain and the way the device is used, cookies can serve, among other purposes, for:

• Allow the correct technical functioning of the website.
• Keep a session active.
• Manage the consultation, reservation or contracting process.
• Remember user preferences.
• Improve website security.
• Analyze traffic and page usage.
• Measure the performance of content and services.
• Personalize your browsing experience.
• Show advertising related to the user’s interests, when this functionality is enabled.

Cookies themselves do not harm the user’s device. However, some cookies allow us to obtain information related to browsing and may involve the processing of online identifiers or other personal data.

Along with cookies, the website may also use similar technologies, such as pixels, tags, web beacons, browser local storage or device identifiers. The references made in this policy to cookies also include these technologies when they have an equivalent purpose.

4. Applicable regulations

The use of cookies is governed mainly by the provisions of article 22.2 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce.

When the information obtained through cookies involves the processing of personal data, they will also be applicable:

• Regulation (EU) 2016/679, General Data Protection.
• Organic Law 3/2018, on the Protection of Personal Data and guarantee of digital rights.
• The guidelines, criteria and recommendations published by the Spanish Data Protection Agency and the competent European authorities.

Cookies strictly necessary to allow communication between the user’s device and the network, or to provide a service expressly requested by the user, may be exempt from the obligation to obtain consent.

The rest of the cookies, generally including analytical cookies, non-necessary personalization cookies and advertising cookies, will be installed only after the user has given their consent, unless a legal exception is applicable.

5. Classification of cookies

Cookies can be classified according to the entity that manages them, the time during which they remain activated and the purpose for which they are used.

5.1. According to the entity that manages them

Own cookies

These are those that are sent to the user’s device from a computer or domain managed directly by ClicknSail and from which the service requested by the user is provided.

Third-party cookies

These are those that are sent to the user’s device from a computer or domain that is not managed directly by ClicknSail, but by another entity that processes the information obtained through cookies.

Although some cookies from external services may be stored under the ClicknSail domain, the external provider may intervene in their management or in the processing of the information obtained.

5.2. Depending on the time they remain activated

Session Cookies

These are cookies designed to collect and store information only while the user browses the website. Typically, they are deleted when the user closes the browser.

Persistent cookies

These are cookies whose information remains stored on the device for a certain period. This period can vary from a few minutes to several months or years, depending on the purpose of the cookie and the established settings.

The user can delete persistent cookies before the end of their retention period through the browser settings or through the website’s cookie settings panel.

5.3. According to its purpose

Technical or strictly necessary cookies

They are necessary for the basic, secure and proper functioning of the website. They allow, among other functions:

• Load pages correctly.
• Manage traffic and data communication.
• Identify a session.
• Access restricted areas.
• Remember the items included in a reservation.
• Manage the consultation, contracting or payment process.
• Apply security measures.
• Prevent fraudulent uses.
• Remember user preferences on the use of cookies.

These cookies are not used to create commercial profiles and, when strictly necessary to provide the service requested by the user, they do not require consent.

Its deactivation from the browser may cause certain functions of the website to be unavailable or not function correctly.

Preferences or personalization cookies

They allow information to be remembered so that the user accesses the website with certain characteristics or preferences, such as:

• The selected language.
• The region you are accessing from.
• The chosen currency.
• The browser type.
• Display settings.
• Certain preferences related to the reservation process.

When these preferences have been expressly selected by the user and cookies are necessary to provide the requested service, they may be exempt from consent. In other cases, they will be installed only with the user’s authorization.

Analysis or measurement cookies

They allow us to quantify the number of users and statistically analyze the way they use the website.

These cookies may collect information about:

• The number of visits.
• The pages consulted.
• The approximate duration of the visits.
• The general origin of the traffic.
• The type of device used.
• The browser and the operating system.
• Interactions made with the website.
• Technical errors or navigation problems.
• The performance of pages and content.
• The inquiry or reservation processes started or completed.

The information obtained is used to compile statistics, understand the performance of the website, detect problems and make improvements to its contents, functionalities, reservation processes and services.

ClicknSail uses Google Analytics 4 for these purposes.

Advertising cookies

They allow the advertising spaces that, where appropriate, are included on the website to be managed in the most efficient way possible.

These cookies may use information such as the content displayed, the frequency with which an advertisement appears or the interactions made by the user.

Behavioral advertising cookies

They allow the user’s browsing habits to be continuously observed to create a profile based on their interests and display personalized advertising.

These cookies will only be installed when the user has given their consent and provided that their use is expressly identified in the cookie configuration panel.

6. Use of Google Analytics 4

ClicknSail uses Google Analytics 4, an audience measurement and analysis service provided by Google, in order to obtain statistical information about the use of the website.

Google Analytics 4 allows you to analyze, among other aspects:

• The number of users who visit the website.
• The frequency and duration of visits.
• The pages and content consulted.
• The interactions carried out within the website.
• The general origin of the visits.
• The device, browser and operating system used.
• The operation and technical performance of the site.
• Navigation during the consultation or reservation process.
• The relevant conversions and actions configured by ClicknSail.

The purpose of this information is to understand how the website is used, compile statistics, detect possible errors, improve the browsing experience and optimize the content, products and services offered.

6.1. Cookies used by Google Analytics 4

In general, Google Analytics 4 may use the following cookies:

Z identifier.

Cookie	Supplier or service	Purpose	Duration approximate
_ga	Google Analytics 4	2 years
_ga_	Google Analytics 4	Allows you to maintain the status of the session and associate the interactions with a specific Google Analytics property 4.	2 years

The expression _ga_ will in practice be replaced by a name that contains the identifier corresponding to the Google Analytics property used by ClicknSail.

The indicated durations are approximate and may be shorter due to:

• The configuration applied by ClicknSail.
• Browser limitations.
• Manual removal performed by the user.
• Withdrawal of consent.
• The protection or blocking measures installed on the device.

6.2. Consent for Google Analytics 4

Google Analytics 4 cookies will remain deactivated until the user expressly accepts the analysis or measurement cookies through the banner or the cookie configuration panel.

Rejecting these cookies will not prevent you from browsing the website or using its essential functions. However, ClicknSail will receive less statistical information to detect errors and improve the operation of the site.

Mere browsing of the website, user inactivity or closing the notice without taking affirmative action will not be considered valid acceptance.

The user may later modify or withdraw their consent through the cookie configuration mechanism available on the website.

7. List of cookies used

The exact list of cookies must match at all times with the cookies actually installed by the website.

In addition to the Google Analytics 4 cookies indicated above, ClicknSail may use technical cookies related to:

• Consent management.
• Website security.
• Starting and maintaining a session.
• The operation of the reservation system.
• The temporary preservation of reservation data.
• The selection of language or currency.
• Fraud prevention.
• The provision of the services requested by the user.

Updated information about each cookie must be available in the cookie configuration panel and include, at least:

• Cookie name.
• Supplier.
• Purpose.
• Category.
• Duration.
• Condition of own or third-party cookies.

The incorporation of new cookies or new providers will require the corresponding update of the configuration panel and, when applicable, this Cookies Policy.

8. Obtaining consent

An accessing the website for the first time, the user will see a cookie notice or banner from which they can:

• Accept all cookies: authorizes the installation of all available cookie categories.
• Reject non-necessary cookies: Only strictly necessary cookies will remain activated.
• Configure cookies: allows you to accept or reject cookies separately according to their purpose.

The options to accept, reject and configure cookies must be displayed in a clear, visible and accessible manner, without using designs or mechanisms that induce the user to accept involuntarily.

Non-necessary cookies will be disabled by default and will not be installed until the user has given their consent through an affirmative action.

Acceptance of the Privacy Policy, the Legal Notice, the contract conditions or any other document will not automatically imply the acceptance of cookies.

9. Withdrawal or modification of consent

The user can modify or withdraw the consent given at any time through the cookie configuration panel or mechanism enabled on the website.

Withdrawal of consent will not affect the legality of the processing carried out before such withdrawal.

When the user withdraws their consent, ClicknSail will stop using the corresponding cookies on subsequent visits. However, some cookies already stored may remain on the device until they are deleted, expire, or deleted by the browser.

10. Configuration and deletion of cookies from the browser

The user can also allow, block, restrict or delete cookies through the settings of the browser installed on their device.

The paths may vary depending on the browser version, but are generally found in the privacy, security or website settings sections.

Google Chrome

Settings > Privacy and security > Third-party cookies or Site data.

Mozilla Firefox

Settings > Privacy and security > Cookies and site data.

Safari

Settings or Preferences > Privacy > Manage website data.

Microsoft Edge

Settings > Cookies and site permissions > Manage and delete cookies and site data.

Mobile devices

On mobile phones and tablets, cookie management options are usually found in the browser settings or device privacy settings.

The user must consult the instructions corresponding to the specific version of the browser and operating system used.

11. Consequences of rejecting or deactivating cookies

Rejecting analytical, non-necessary personalization or advertising cookies will not prevent general access to the website or the use of its essential functions.

However, deactivating certain technical cookies from the browser may affect the functioning of the website and cause, among other consequences:

• The loss of information included in a reservation.
• Inability to keep a session logged in.
• Errors during the hiring process.
• The need to re-enter certain preferences.
• Incorrect operation of certain security measures.
• The impossibility of remembering cookie preferences.

ClicknSail cannot guarantee the complete functioning of the website when the user blocks cookies through their browser that are strictly necessary to provide a requested service.

12. Conservation of information

Cookies will be kept for the period indicated in the configuration panel or in the corresponding table.

ClicknSail will ensure that the duration of the cookies is proportional to their purpose and will periodically review the retention periods.

The information obtained through analytical cookies will be kept for the period configured in Google Analytics 4, without prejudice to the fact that certain data may be deleted, added or kept for different periods when necessary to comply with legal obligations or address possible liabilities.

13. Cookies and third-party services

The website may integrate content or services provided by third parties, such as analysis tools, maps, videos, payment systems, booking engines or external functionalities.

These third parties may install their own cookies when the user interacts with the corresponding service, provided that consent has been previously obtained when necessary.

ClicknSail does not directly control the privacy and cookie policies of third parties. The user is recommended to consult the information provided by each provider before authorizing their cookies.

14. Cookies Policy Updates

Grupo Panian, S.L. may modify this Cookies Policy when necessary for:

• Adapt it to legislative or regulatory changes.
• Meet new criteria of the Spanish Data Protection Agency.
• Incorporate changes to the guidelines of European authorities.
• Reflect modifications in the cookies used.
• Add or remove technology providers.
• Adapt it to changes in Google Analytics 4.
• Introduce new functionalities or services on the website.

When the modifications are significant, the user will be informed through the website and their consent will be requested again when legally necessary.

It is recommended to periodically review this policy to know the current version.

15. Contact

To make inquiries related to the use of cookies or the processing of personal data, the user can contact Grupo Panian, S.L. through the following means:

Email: in**@*************er.es
Phone: 673 788 943
Postal address: C/ María Curie, 3, floor 1, office 5, C.P. 29590, Málaga